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outsourced_01's avatar
outsourced_01
Member
1 year ago

Issues setting up emails to send through Outlook

After following the steps outlined in the below instructions and restarting my computer, Emails are not sending, MYOB gives a pop up saying they have been sent via Outlook and all seems to working co...
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi outsourced_01, 

 

There could be several reasons why this issue is happening. It might be related to AccountRight's connection with Outlook or the email address you are sending to. I recommend reaching out to support to troubleshoot this further. You can create a support ticket from the MyAccount window or use live chat through MOCA.

 

Regards,
Genreve 

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