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outsourced_01's avatar
outsourced_01
16 days ago

Issues setting up emails to send through Outlook

After following the steps outlined in the below instructions and restarting my computer, Emails are not sending, MYOB gives a pop up saying they have been sent via Outlook and all seems to working co...
Desktop
Genreve_S's avatar
Genreve_S
MYOB Moderator
16 days ago

Hi outsourced_01, 

 

There could be several reasons why this issue is happening. It might be related to AccountRight's connection with Outlook or the email address you are sending to. I recommend reaching out to support to troubleshoot this further. You can create a support ticket from the MyAccount window or use live chat through MOCA.

 

Regards,
Genreve 

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