Hi there, I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid". Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04 Is there another way to set up MYOB AccountRight to make payments to Wise?Or can this bank code please be added as a valid code in MYOB AccountRight?

Hi Wanzi, I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with. Best regards, Doreen

Bank Code is Invalid for Wise Account (NZ)

Doreen_P
MYOB Moderator
7 months ago
Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen
- EricaKirkham1
  6 months ago
  Hi - We are having the exact same issue - how do we enable this for our payments with an 04 bank code?
- CatFH
  6 months ago
  I am also having the same issue for the 04-2021 bank code.
- chrissya
  4 months ago
  We are having the same 04-2014-#######-###
  - Genreve_S
    MYOB Moderator
    4 months ago
    Hi everyone,
    
    I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.
    
    Thanks,
    Genreve
CatFH
2 months ago
Isaiah_C
Six months without any action or resolve, you are now telling us we have to individually deal with a virtual assistant or submit a case!!

If I am going to submit a case, it will be to my boss to change providers!
Vivek2
2 months ago
Let's make it even easier for you MYOB. Here's a user story which you can copy and paste straight into your backlog.

Title: Accept all bank branches in New Zealand
User story: As a bookkeeper, I want to be able to pay suppliers into their Wise or Emerge account so they can operate their business, and to keep our suppliers happy.

Acceptance criteria:
- To be able to pay into 04-2014- xxxxxx-xxx bank accounts
- To be able to pay into 04-2021-xxxxxx-xxx bank accounts

It's incredible that people need to consider move their current account because of YOU. I don't think you understand how important this is to the New Zealand Small Business Ecosystem which you claim to support.
- Princess_R
  MYOB Moderator
  2 months ago
  Hi Vivek2,
  
  Thanks for sharing, user stories are definitely helpful when our product managers and developers are considering changes to other priorities. As mentioned previously on this post, a case was raised to request this enhancement to the software. We'll follow up to add your user story/summary and hope that this can be prioritised for a resolution soon.
  
  Cheers,
  
  MYOB

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Bank Code is Invalid for Wise Account (NZ)

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