Forum Discussion

Wanzi's avatar
Wanzi
7 months ago

Bank Code is Invalid for Wise Account (NZ)

Hi there,   I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is g...
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  • Doreen_P's avatar
    Doreen_P
    7 months ago

    Hi Wanzi,

     

    I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

     

    Best regards,

    Doreen

chrissya's avatar
chrissya

We are having the same 04-2014-#######-###

Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi everyone, 

 

I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.

 

Thanks,
Genreve

  • Vivek2's avatar
    Vivek2
    3 months ago

    Ive just tried to pay a bank account with 04-2014-xxxxxxx-xx and im having the same issue. It's been 2 months since your post...how long will it take for these bank prefixes to be supported?

  • chrissya's avatar
    chrissya
    2 months ago

    I'm not sure you do understand the frustration Genreve_S...

    PLEASE put a rocket under whichever developer is responsible for updating the coding that the system needs to allow these bank codes - we don't want a new thread - WE WANT IT FIXED.  Vivek2 has been kind enough to do half the job and supply you with a lovely list of all the bank codes even...

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 months ago

      Hi All,

       

      Thank you for your feedback and for bringing this to our attention. I understand how important this feature is for your banking needs. To ensure your request reaches the appropriate team as quickly as possible, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further assistance. They can check on this and escalate the issue if needed.

       

      Regards,

      Sai

      • Vivek2's avatar
        Vivek2
        2 months ago

        I already did...1 month ago

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