Forum Discussion

Wanzi's avatar
Wanzi
6 months ago

Bank Code is Invalid for Wise Account (NZ)

Hi there,   I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is g...
Desktop
  • Doreen_P's avatar
    Doreen_P
    6 months ago

    Hi Wanzi,

     

    I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

     

    Best regards,

    Doreen

Vivek2's avatar
Vivek2
2 days ago

Let's make it even easier for you MYOB. Here's a user story which you can copy and paste straight into your backlog. 

 

Title: Accept all bank branches in New Zealand

User story: As a bookkeeper, I want to be able to pay suppliers into their Wise or Emerge account so they can operate their business, and to keep our suppliers happy.

 

Acceptance criteria:

- To be able to pay into 04-2014- xxxxxx-xxx bank accounts
- To be able to pay into 04-2021-xxxxxx-xxx bank accounts

It's incredible that people need to consider move their current account because of YOU. I don't think you understand how important this is to the New Zealand Small Business Ecosystem which you claim to support. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 days ago

    Hi Vivek2,

     

    Thanks for sharing, user stories are definitely helpful when our product managers and developers are considering changes to other priorities. As mentioned previously on this post, a case was raised to request this enhancement to the software. We'll follow up to add your user story/summary and hope that this can be prioritised for a resolution soon. 

     

    Cheers,

    MYOB

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.