Forum Discussion

Wanzi's avatar
Wanzi
7 months ago

Bank Code is Invalid for Wise Account (NZ)

Hi there,   I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is g...
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  • Doreen_P's avatar
    Doreen_P
    7 months ago

    Hi Wanzi,

     

    I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

     

    Best regards,

    Doreen

Vivek2's avatar
Vivek2
2 months ago

Let's make it even easier for you MYOB. Here's a user story which you can copy and paste straight into your backlog. 

 

Title: Accept all bank branches in New Zealand

User story: As a bookkeeper, I want to be able to pay suppliers into their Wise or Emerge account so they can operate their business, and to keep our suppliers happy.

 

Acceptance criteria:

- To be able to pay into 04-2014- xxxxxx-xxx bank accounts
- To be able to pay into 04-2021-xxxxxx-xxx bank accounts

It's incredible that people need to consider move their current account because of YOU. I don't think you understand how important this is to the New Zealand Small Business Ecosystem which you claim to support. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi Vivek2,

     

    Thanks for sharing, user stories are definitely helpful when our product managers and developers are considering changes to other priorities. As mentioned previously on this post, a case was raised to request this enhancement to the software. We'll follow up to add your user story/summary and hope that this can be prioritised for a resolution soon. 

     

    Cheers,

    MYOB

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