Forum Discussion

Member

1 year ago

Solved

Bank Code is Invalid for Wise Account (NZ)

Hi there, I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is g...

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Wanzi
4 months ago
Hi to anyone following this thread. This issue seems to have been resolved. I have been able to add my Wise account 04-2021-xxxxxxx-xx and make a batch payment normally.
Thanks for fixing this issue.
But it took a lot longer than it should and would have been nice to get an official reply here when it was fixed.
Cameron

Doreen_P

MYOB Moderator

1 year ago

Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen

chrissya

Contributing User

1 year ago

We are having the same 04-2014-#######-###

Genreve_S
MYOB Moderator
1 year ago
Hi everyone,

I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.

Thanks,
Genreve
- Vivek2
  Member
  1 year ago
  Ive just tried to pay a bank account with 04-2014-xxxxxxx-xx and im having the same issue. It's been 2 months since your post...how long will it take for these bank prefixes to be supported?
- Vivek2
  Member
  1 year ago
  Following up on this again...It's been 4 months?
  Just use this...
  https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/
  Please reach out if you need help
- chrissya
  Contributing User
  1 year ago
  I'm not sure you do understand the frustration Genreve_S...
  
  PLEASE put a rocket under whichever developer is responsible for updating the coding that the system needs to allow these bank codes - we don't want a new thread - WE WANT IT FIXED. Vivek2 has been kind enough to do half the job and supply you with a lovely list of all the bank codes even...
  - Isaiah_C
    MYOB Moderator
    1 year ago
    Hi All,
    
    Thank you for your feedback and for bringing this to our attention. I understand how important this feature is for your banking needs. To ensure your request reaches the appropriate team as quickly as possible, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount for further assistance. They can check on this and escalate the issue if needed.
    
    Regards,
    
    Sai