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khandley's avatar
khandley
Cover User
4 months ago
Solved

Uploaded supplier batch payment twice!

How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice. 
Batch Payment
  • Genreve_S's avatar
    Genreve_S
    7 months ago

    Hi mandy6,

     

    Thanks for the screenshot. I can't confirm if those payments are recorded correctly because I don't have access to your business. However, based on the screenshot you sent, it looks like they have two different categories. This means the clearing house should be able to identify them without any issues.

     

    Let us know if you need any other help.

     

    Thanks,

    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi khandley,

 

If you receive a duplicate payment from a supplier, how you handle acknowledging it can depend on your relationship with the supplier and the specific situation. If your question instead is how to account for this in your records, you should enter the same payment twice, which will create a credit for the supplier. If you need more clarification or if this isn't what you were asking about, let us know, and we'll be happy to help further.

 

Thanks,
Genreve

khandley's avatar
khandley
Cover User
4 months ago

Hi Genreve_S 

 

I created a payment file and me being in a rush didn't realise I had already uploaded that bank file to pay suppliers. As myob has acknowledged the first batch payment uploaded, I want to know how to account for this in myob with batch payment being paid again. 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    4 months ago

    Hi khandley,

     

    To address the issue of duplicate transactions, you can record the payments again to the same invoices and then record the electronic payment once again. This will ensure that each supplier has individual credits.

     

     

    Kind regards,

    Shella

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supplier batch payment twice!","id":"message:885750","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:113249"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:885750"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:885750"},"body@stripHtml({\"truncateLength\":200})":" How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice.  ","body@stringLength":"128","rawBody":"

How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice. 

","kudosSumWeight":0,"postTime":"2024-12-18T16:34:48.335+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Batch Payment","text":"Batch Payment","time":"2024-04-30T11:20:42.300+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:885750_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":36},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:885750":{"__typename":"Conversation","id":"conversation:885750","solved":true,"topic":{"__ref":"ForumTopicMessage:message:885750"},"lastPostingActivityTime":"2024-12-19T12:00:27.135+11:00","lastPostTime":"2024-12-19T12:00:27.135+11:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:885750":{"__typename":"ModerationData","id":"moderation_data:885750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:885750_1":{"__typename":"Revision","id":"revision:885750_1","lastEditTime":"2024-12-18T16:34:48.335+11:00"},"ForumReplyMessage:message:885757":{"__typename":"ForumReplyMessage","id":"message:885757","conversation":{"__ref":"Conversation:conversation:885750"},"uid":885757,"revisionNum":1,"author":{"__ref":"User:user:113249"},"readOnly":false,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"subject":"Re: Uploaded supplier batch payment twice!","editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:885757"},"parent":{"__ref":"ForumReplyMessage:message:885753"},"body":"

Hi Genreve_S 

 

I created a payment file and me being in a rush didn't realise I had already uploaded that bank file to pay suppliers. As myob has acknowledged the first batch payment uploaded, I want to know how to account for this in myob with batch payment being paid again. 

","body@stringLength":"502","rawBody":"

Hi  

 

I created a payment file and me being in a rush didn't realise I had already uploaded that bank file to pay suppliers. As myob has acknowledged the first batch payment uploaded, I want to know how to account for this in myob with batch payment being paid again. 

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Hi khandley,

\n

 

\n

To address the issue of duplicate transactions, you can record the payments again to the same invoices and then record the electronic payment once again. This will ensure that each supplier has individual credits.

\n

 

\n

 

\n

Kind regards,

\n

Shella

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2024-12-19T12:00:27.135+11:00","lastPublishTime":"2024-12-19T12:00:27.135+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":23},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:885750/message:885783","customFields":[],"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"visibilityScope":"PUBLIC","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]}},"ModerationData:moderation_data:885757":{"__typename":"ModerationData","id":"moderation_data:885757","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ModerationData:moderation_data:885753":{"__typename":"ModerationData","id":"moderation_data:885753","status":"APPROVED","rejectReason":null},"User:user:284705":{"__typename":"User","id":"user:284705","login":"Genreve_S","uid":284705,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:62"},"email":"","messagesCount":3854,"biography":null,"topicsCount":2,"kudosReceivedCount":194,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-09-23T13:58:42.919+10:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":497},"Rank:rank:62":{"__typename":"Rank","id":"rank:62","position":4,"name":"MYOB Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:885753":{"__typename":"ForumReplyMessage","id":"message:885753","revisionNum":1,"uid":885753,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"conversation":{"__ref":"Conversation:conversation:885750"},"subject":"Re: Uploaded supplier batch payment twice!","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:885753"},"body":"

Hi khandley,

\n

 

\n

If you receive a duplicate payment from a supplier, how you handle acknowledging it can depend on your relationship with the supplier and the specific situation. If your question instead is how to account for this in your records, you should enter the same payment twice, which will create a credit for the supplier. If you need more clarification or if this isn't what you were asking about, let us know, and we'll be happy to help further.

\n

 

\n

Thanks,
Genreve

","body@stringLength":"819","rawBody":"

Hi ,

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If you receive a duplicate payment from a supplier, how you handle acknowledging it can depend on your relationship with the supplier and the specific situation. If your question instead is how to account for this in your records, you should enter the same payment twice, which will create a credit for the supplier. If you need more clarification or if this isn't what you were asking about, let us know, and we'll be happy to help further.

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Thanks,
Genreve

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