Forum Discussion

Eastside's avatar
Eastside
Experienced Cover User
4 months ago

Vendor Reporting Emails bouncing - Diagnostic-Code: rejected

Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error.   Worked ok up to early August but now bouncing back - MYOB ...
  • Earl_HD's avatar
    Earl_HD
    4 months ago

    Hi Eastside,

    Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

    Regards,
    Earl

Eastside's avatar
Eastside
Experienced Cover User

Received & replied to Doreen's email with the affected email address - which is the same as our MYOB contact email address

Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi Eastside,

Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

Regards,
Earl

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