Forum Discussion

Eastside's avatar
Eastside
Experienced Cover User
4 months ago

Vendor Reporting Emails bouncing - Diagnostic-Code: rejected

Similar to previous (now closed for replies) one of our suppliers (MYOB) advised emails from their MYOB to us bouncing with above error.   Worked ok up to early August but now bouncing back - MYOB ...
  • Earl_HD's avatar
    Earl_HD
    4 months ago

    Hi Eastside,

    Thank you for the information you sent via email. After reviewing it, we found that it was blacklisted in our system. We've made some backend changes that should resolve the issue.

    Regards,
    Earl

SLINGLIFT's avatar
SLINGLIFT
4 months ago

We are also recently been having this same issue with many customers. 

Could you please forward contact email address and the required details to have it rectified please.

Thank you

Judy

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hello there SLINGLIFT,

     

    Let me assist you with your concern about emails bouncing back. I've sent you a private message to assist with this. Kindly respond to the private message with the affected email address so I can check on my end if it's blacklisted. 

     

    Best regards,

    Doreen

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