Zero $ and Zero Qty not printing.
We are on the current version of AccountRight Premier, V 2024.1.1.4. Recently when we print an item sales invoice, any value of $0 disappears from the page. Also, any Qty of zero disapears. ...
Forum Discussion
Hi Frank_G,
Thanks for your post.
My apologies for the late reply. We regret to know that you're not seeing what values you want to appear with your sales item invoices. We appreciate your patience with this matter and thank you for reaching out. This seems to be a specific issue that might need further investigation. We recommend sending us a screenshot of the sale item sample you are not getting any $0 values with.
Please note to hide any personal or important details on this screenshot before posting it here in the forum.
We're looking forward to your response.
Kind regards,
Shella
Hi Frank_G,
I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with the item sales invoices report, as we've not received any response. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.
Kind regards,
Shella
Hi Shella,
Yes, we require assistance with the item sales invoices.
Please see attached an example of our Invoice with $0 value, appearing blank/empty on 2nd item line.
Even on the last item line, the 100% discounted item $0 value appears blank/empty.
Hi Frank_G,
Thanks for the response.
My apologies for the late reply. We might need to investigate this further. I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
We're looking forward to your response.
Kind regards,
Shella
Hi Frank_G , Shella_A , this has been an issue for a long time, see:
Forms: Invoices - Show zero (0.00) amounts on prin... - MYOB Community
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