Forum Discussion

PetCity's avatar
PetCity
Contributing User
2 years ago

10.5% superannuation not calculating correctly for junior employees who are entitled to be paid

Hi. I have JUNIOR employees who have worked over 30 hours in a single week. The 10.5% superannuation is calculating incorrectly for these juniors and this is occuring over multiple company files. ...
junior
superannuation
LRBooks61's avatar
LRBooks61
Ultimate Cover User
2 years ago

Hi

Can you provide a screenshot of the payroll category setup for this super please

 

thatbmay shed some light

 

Lisa

  • PetCity's avatar
    PetCity
    Contributing User
    2 years ago

    Hi.

    I have attached a screenshot of the superannuation guarantee setup.

    Thanks

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      2 years ago

      That all looks okay 

       

      the only suggestion I have is if there was a payroll for the previous week and it has rolled that on as well

       

      so if you add the two pays together whether that accounts for the total super in the second pay?

       

      that's the only thing I can think of

       

      Lisa

      • PetCity's avatar
        PetCity
        Contributing User
        2 years ago

        Yes! You are right.

        Why would MYOB be doing that? 

        Is there anyway to stop it?

        Also, their advice when processing a junior (fortnightly) [if only to pay one week of entitled super] is to enter in the hours for one week in to get the super amount & write down that amount, then enter the full fortnight's hours and change the super amount manually. This will not work when MYOB is calculating hours from previous pay periods.

         

        Hope you can help!