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Endg's avatar
Endg
Cover User
2 years ago
Solved

ABA - payroll file

HI   - I need to give someone access to do the pays while I am on leave. What access do I need to give them to be able to do this?  I had providedd Payroll access but they were unable to create the ...
Endg's avatar
Endg
Cover User
2 years ago

Thank you - it did looklike this was already ticked in both places but I have unticked and re-ticked and we will try again this week. My user will be doing this on-line - do I have to adjust anything in the On-line user access?

vidario1's avatar
vidario1
Trusted User
2 years ago

You can check if they have access by going to Setup -> User Access -> Manage online access. If their name is not on the list you'll need to invite them via 'Invite new online file user'.

 

Let us know how you go :) 

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- payroll file","id":"message:817355","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:134496"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:817355"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:817355"},"body@stripHtml({\"truncateLength\":200})":" HI   - I need to give someone access to do the pays while I am on leave. What access do I need to give them to be able to do this?  I had providedd Payroll access but they were unable to create the ...","body@stringLength":"305","rawBody":"

HI 

 - I need to give someone access to do the pays while I am on leave. What access do I need to give them to be able to do this?  I had providedd Payroll access but they were unable to create the bank file on our precatise run. (insufficient permission).  Please advise.

","kudosSumWeight":0,"postTime":"2023-05-29T14:30:25.341+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:817355_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":661},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:817355":{"__typename":"Conversation","id":"conversation:817355","solved":true,"topic":{"__ref":"ForumTopicMessage:message:817355"},"lastPostingActivityTime":"2023-05-31T10:20:27.770+10:00","lastPostTime":"2023-05-31T10:20:27.770+10:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:817355":{"__typename":"ModerationData","id":"moderation_data:817355","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:817355_1":{"__typename":"Revision","id":"revision:817355_1","lastEditTime":"2023-05-29T14:30:25.341+10:00"},"ForumReplyMessage:message:817372":{"__typename":"ForumReplyMessage","id":"message:817372","conversation":{"__ref":"Conversation:conversation:817355"},"author":{"__ref":"User:user:210316"},"revisionNum":1,"uid":817372,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"subject":"Re: ABA - payroll file","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:817372"},"parent":{"__ref":"ForumReplyMessage:message:817368"},"body":"

You can check if they have access by going to Setup -> User Access -> Manage online access. If their name is not on the list you'll need to invite them via 'Invite new online file user'.

 

Let us know how you go :) 

","body@stringLength":"250","rawBody":"

You can check if they have access by going to Setup -> User Access -> Manage online access. If their name is not on the list you'll need to invite them via 'Invite new online file user'.

 

Let us know how you go :) 

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi

 

Have you made sure 'Prepare Electronic Payments' has been ticked for the user (Setup -> User Access -> Manage Roles)? I would ensure it's been ticked under both Banking and Payroll tabs as well as ticking 'Spend Money' in the Banking tab.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps :)


Thanks

vidario

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Thank you - it did looklike this was already ticked in both places but I have unticked and re-ticked and we will try again this week. My user will be doing this on-line - do I have to adjust anything in the On-line user access?

","body@stringLength":"234","rawBody":"

Thank you - it did looklike this was already ticked in both places but I have unticked and re-ticked and we will try again this week. My user will be doing this on-line - do I have to adjust anything in the On-line user access?

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