Forum Discussion

Heather05's avatar
Heather05
3 years ago

AccountRight reports don't match my STP reports

Have MAJOR problem within MYOB STP Reporting not matching my Payroll Reports at all !!   Checked STP at ATO and all match my Payroll correctly, no issues at all there but MYOB's EOFY finalisation j...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Heather05 

     

    Thanks for your post. When you made the terminated employees active and removed their termination dates did you send an update event to update STP? I'd recommend sending an update event, wait until that report is accepted and then recheck the Summary of payments report.

     

    If they had ETP payments the Help Article, Wrong ETP values in STP reports, has detailed information to assist with this issue.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

Hi Debby3 

 

Can you process $0 pays for those employees with payment date as 30 June, wait until that report is accepted and then recheck the YTD verification report.

 

If you continue to have issues please provide detailed information so that I can assist further.

Debby3's avatar
Debby3
3 years ago

hi

 

i have don that 5 times

3 1/2 hours on hold 40 minutes with myob and still no outcome

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