Hi,file
When I finish the pay, I download an electronic bank file for paying the employees. Once the file is downloaded, the electronic account will be cleared automatically. However, the next day, when the actual payment has processed, under bank feed, payment to employees is still uncategorised. I could not locate a match transaction as the electronic payment transaction has already been posted in the ledger.
How to resolve this issue?
Hi Jenniestmarks,
If the electronic payment you made is not appearing in the bank feed window to match, it might be because it has already been marked as checked in the reconcile accounts window. This can happen if the electronic payment was part of a previous reconciliation or if it was manually marked as checked. Generally, electronic payments are automatically matched to the corresponding bank feed, but if they are marked as checked in the reconcile accounts window, they will no longer appear in the bank feed window for matching. I recommend checking to make sure the transaction is unchecked in that window.
Regards,
Genreve
Hi Genreve,
can we stop the automatically matched in bank feed? I did not switch on the automatically feed in the bank rules.
Hi Jenniestmarks,
Yes, you can find the automatic matching feature in the preferences window under the banking tab to disable it. This link will help you understand how the software handles bank feed matching.
Regards,
Genreve
