Forum Discussion

MarthaG's avatar
MarthaG
Contributing User
9 months ago

ATO reporting category (phase 2) not showing in MYOB AR File

Hi,   I have a client who has set up their STP filing a long time ago... and yet we just discovered (after trying to add a new pay category) that we are unable to add in the STP Phase 2 categories!...
Shella_A's avatar
Shella_A
MYOB Moderator
9 months ago

Hi MarthaG,

 

Welcome to the Community Forum!

 

Your post and screenshot are helpful. It seems some payroll categories lack an ATO reporting category. You can learn more about this in our help article: Assign ATO reporting categories for Single Touch Payroll reporting. If all categories have ATO reporting categories, could you share a screenshot of the error messages and the payroll category under STP Phase 1?


We're looking forward to your response.

 

 

Kind regards,

Shella

  • MarthaG's avatar
    MarthaG
    Contributing User
    9 months ago

    Thank you for your reply Shella,

     

    I have no option to allocate the STP 2 categories - there are none available!

     

    The company file has transitioned to STP Phase 2 (checked all the areas where I need to confirm that the file has transitioned to STP Phase 2).

     

    There is no option as per screen shot for the 2nd STP category in Lists > Payroll Categories

     

     

     

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    9 months ago

    Hi MarthaG,

     

    Thanks for the screenshot. It shows you've selected the ATO reporting category and are on STP Phase 2. Don't worry about not seeing "STP 1" and "STP 2." If all categories are assigned, it means all your pay items are under the STP Phase 2 ATO Reporting category.

     

     

    You may check out the helpful article I have previously provided to learn more about this.

     

    Feel free to post again anytime you require further assistance. 


    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this. 

     

     

    Kind regards,

    Shella

    • MarthaG's avatar
      MarthaG
      Contributing User
      9 months ago

      Thanks Shella,

       

      It is definitely reporting as STP 2, although I am unable to allocate the STP 2 wage categories (only phase 1). According to the ATO regulations, I need to categorise the wage payments according to the STP phase 2 categories.

       

      As in MYOBs advice, under the below link - under the heading 

      What is each ATO reporting category for?

      www.myob.com/au/support/myob-business/payroll/single-touch-payroll-reporting/setting-up-single-touch-payroll-reporting/assign-ato-reporting-categories-for-single-touch-payroll

       

       

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        9 months ago

        Hi MarthaG,

         

        Thanks for the response. In the updated AccountRight Software, there's no longer a distinct column separating ATO Reporting Category Phase 1 and Phase 2. However, if you're seeing STP Phase 2 reports, it means the transition from STP Phase 1 categories has been successful.

         

        If you're having trouble, you can check out our support sites like myob.com/support or myaccount.myob.com. There, you'll find MOCA, our virtual assistant, ready to help with immediate questions. If MOCA can't solve your issue, you'll be connected to our live chat team. You can also contact the ATO directly to confirm your STP Phase 2 details.

         

        Feel free to post again anytime you require further assistance.

         

         

        Kind regards,

        Shella

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