Forum Discussion

kathyle's avatar
6 months ago
Solved

ATO reporting category

Hi team,

 

I have a problem with ATo reporting category, when I saved Annual leave pay

 

When I click SAVE, they appreared with messages (please see the attached file).

 

Please email me how to fix it via email : apextax@yahoo.com.au.

 

Thank you for your help

 

 

  • Hi kathyle

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    We're sorry to know that you're getting an error saving the Annual Leave Pay. We appreciate your effort in providing the screenshot of the error message and we apologize for the late response. We recommend logging out, refreshing your browser, and clearing the cache and cookies before logging in back again and redo the process. Also please refrain from posting serial number or any of your MYOB account personal information here in forum as it is considered as your personal account details. Please edit your post and remove the serial number and avoid posting it again moving forward. 

     

    Do let me know how it goes. 

     

     

    Kind regards,
    Shella

4 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi kathyle

     

    Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

     

    We're sorry to know that you're getting an error saving the Annual Leave Pay. We appreciate your effort in providing the screenshot of the error message and we apologize for the late response. We recommend logging out, refreshing your browser, and clearing the cache and cookies before logging in back again and redo the process. Also please refrain from posting serial number or any of your MYOB account personal information here in forum as it is considered as your personal account details. Please edit your post and remove the serial number and avoid posting it again moving forward. 

     

    Do let me know how it goes. 

     

     

    Kind regards,
    Shella

    • gavin12345's avatar
      gavin12345
      Ultimate User

      Hi kathyle 

       

      Not sure if anyone has pointed this out to you or not, under Phase 2 for STP, Annual Leave Pay should not be mapped to Gross Payments, but rather Leave Other (or similar).

       

      Regards

      Gavin

    • kathyle's avatar
      kathyle
      User

      Hi Shella,

       

      Thank you for your help.

       

      Could you please remove attached file and serial number on my post. I try to edit my post but couldn't do it.

       

      Thank again!

      • Shella_A's avatar
        Shella_A
        MYOB Moderator

        Hi kathyle

         

        Thanks for the response. 

         

        We're glad to know that you're able to fix the issue on saving annual leave pay ATO reporting category. We appreciate your patience with this. We already removed the serial number included on your previous post. Please be informed that we are now closing this thread. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.

         

        If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

         

         

        Cheers,

        Shella