Forum Discussion

Helen_Cooke's avatar
Helen_Cooke
Contributing Partner
2 years ago
Solved

Both Base Hourly & Base Salary used on employee pays

Good afternoon I am in the process of reconciling a client's payroll for end of year finalisation.   I have an employee who only has 2 pays -- the first was processed using Base Salary, he was the...
  • Tracey_H's avatar
    Tracey_H
    2 years ago

    Hi Helen_Cooke 

     

    Take a back up of the current online file, then restore the back up for last payroll year and fix the Pay History. You can then restore the back up of the current file so you don't need to re-enter data.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
2 years ago

Hi Helen_Cooke 

 

Thanks for your post. The Payroll activity report gets its data from pays recorded in Process payroll. The Payroll register and YTD verification report get their data from the employee card>>Pay History.

 

If the Payroll activity and Payroll register reports don't match it means that a change has been made to the employee card>>Pay History. To fix this you will need to restore a back up for the 2021-22 year, change the employee card>>Pay History then process a $0 pay with payment date as 30 June. Wait until the $0 pay report is accepted and then recheck the YTD verification report.

 

To process the $0 pay you will need to remove the termination date from the employee card and make the card active.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Helen_Cooke's avatar
    Helen_Cooke
    Contributing Partner
    2 years ago

    Hi Tracey

     

    I just need some clarification, if I follow your instructions below and restore a backup, would the client then need to continue using the restored file and re-enter everything that has been entered since the backup date?

     

     

     

     

     

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      2 years ago

      Hi Helen_Cooke 

       

      Take a back up of the current online file, then restore the back up for last payroll year and fix the Pay History. You can then restore the back up of the current file so you don't need to re-enter data.

       

      Please let me know if you need further help.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Helen_Cooke's avatar
    Helen_Cooke
    Contributing Partner
    2 years ago

    Hi again

     

    Can you please also advise me -- there are 161 employees in this payroll, can I finalise everyone else and just leave this one to finalise later if I can't sort it out

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