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Ann_01's avatar
Ann_01
Experienced Cover User
11 days ago

Cannot add or amend employee card

Hello. In the 10 years I have been using Accountright, I have always been able to add or amend Employee cards despite not running payroll from here. Now suddenly, Accountright crashes when I try to a...
Doreen_P's avatar
Doreen_P
MYOB Moderator
11 days ago

Hi there Ann_01,

 

No worries, I've successfully run a fix on your company file so that you'll be able to access and add employee card files without any issues. Make sure to log out first and then log back in. If AccountRight still crashes when you add a new employee, you'll need to reach out to our support team directly. You can reach them on live chat via our virtual assistant MOCA or by submitting a support case via MyAccount.

 

Best regards,

Doreen

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