Forum Discussion
Earl_HD
15 days agoMYOB Moderator
This is quite unusual. Could you please check the supplier’s details to ensure the BSB and account number are correct, with no spaces or special characters? I also recommend clearing your AccountRight cache before making any changes.
If the issue persists, you can try using our virtual assistant, MOCA. It’s designed to help with issues like this. You can access MOCA at myob.com/support for assistance. If MOCA isn’t able to resolve the issue, our live chat team will be ready to assist further.
Regards,
Earl