Card File Bank Detail Error
I have recently added a new supplier. The way their bank details format in the NAB.ABA file is wrong and the file gets rejected every time I use NAB Connect platform to upload a payment file. They ar...
Forum Discussion
This is quite unusual. Could you please check the supplier’s details to ensure the BSB and account number are correct, with no spaces or special characters? I also recommend clearing your AccountRight cache before making any changes.
If the issue persists, you can try using our virtual assistant, MOCA. It’s designed to help with issues like this. You can access MOCA at myob.com/support for assistance. If MOCA isn’t able to resolve the issue, our live chat team will be ready to assist further.
Regards,
Earl
