Forum Discussion

Khaywood2319's avatar
Khaywood2319
2 years ago

Clearing a negative super amount in pay liabilities window

How do I clear a negative amount sitting in the pay liabilities window? (see attached)  It won't let me select the payment to record (obviously because it's a negative amount).   A salary sacrifice...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Khaywood2319 

     

    Thank you for flagging this to us, I have now given you an access to  Private message. Please try sending private message with your serial number and email address.

     

    Cheers,

    Princess

  • Khaywood2319's avatar
    Khaywood2319
    2 years ago

    Hi Earl

     

    Thanks for your reply.  I did already try those instructions.  But because the 'record' button is greyed out (I am assuming because it's a negative transaction) I cannot go any further to clear it out.

    Screen shot below.  

    Thanks, Kerryn

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