Contractors and Payday Super
This is what I did. 1 - Create or Update the Contractor’s Employee Card 2 - Set the Personal Details>Employment Basis to Other (Not Reported). This means you won't be reporting the contractor's sup...
Forum Discussion
This problem still persists. I am also having this issue and frankly surprised that there hasn't been a MYOB resolution yet. Paying Contractors weekly directly to the Superannuation fund in addition to the weekly employee payments via Payroll is really not good enough. When will this be resolved? Tick tock people.
Hi JoJo10,
Thanks for checking in. At the moment, the best way to get a contractor’s super through is to follow the steps in this guide. When you record the pay, you might see a pop-up asking you to update the contractor’s details. If that appears, you can just click Record anyway and keep things moving. I know that’s not quite the smooth fix you were hoping for, but it has helped other users successfully process super payments for their contractors.
If it still doesn’t work, you can reach out to our team through the online support options on our website. They can give you a hand while you’re setting up the contractor.
Cheers,
Princess
Thank you Princess, but I have followed the guide and there appears to still be conflicts present when trying to submit. As SuFish said, there is an employment basis conflict which seems to indicate that Other (Not Reported) is not being accepted by the ATO. As also said, the only way for it to be accepted is to change the employment basis from Other to Labour Hire. This change puts Contractors into the STP loop on an employment basis which is incorrect - this was also said by SuFish.
I would like you to have another go at trying to submit Contractor Super using your Guide and setting Income Type as Labour Hire and Employment Basis Other (Not Reported). I have just tried this again with this result. Please look into this asap. Time is running out for us.
I have had another go at it, this time in the Browser (not Desktop); different look - same result.
Going from MYOB to STP reporting is the main issue for me as well. I'm very nervous about having STP reports that look like this. Will this create problems at the end of FY? The one below is from following myob's paying contractors instructions to the letter.
The other issue that has come up is if I pay a contractor's invoice for their fee, but I have paid them allowances through payroll then STP reporting says I cannot choose Labour Hire categories. So still teething problems.
I agree 100%. I cannot believe that MYOB is leaving us hanging on this one.
At the moment I can now lodge mine via the desktop, but I have to pay via the browser. I find that the browser writes over my contractor references so I use the desktop; but paying via the desktop gets rejected so I have to use the browser. I still get all the error messages from the ATO.
I am currently a little worried about payment turn around. I lodge and pay the super on Monday. The money gets taken from my account also on Monday. It doesn't appear to hit/be processed by the Superfund until Friday. It's cutting it fine. I am not sure where the delay is at this stage.
It is just not good enough! I have asked MYOB if they are going to pay our fines to the ATO - no response. They are aware of the issue which lies squarely in their contracted responsibilities. We are all trying to push a square peg in a round hole. I will not be held responsible for delays or processing errors out of my control. These fines are potentially enormous.
