Contractors and Payday Super
This is what I did. 1 - Create or Update the Contractor’s Employee Card 2 - Set the Personal Details>Employment Basis to Other (Not Reported). This means you won't be reporting the contractor's sup...
Forum Discussion
Hi JoJo10,
Thanks for checking in. At the moment, the best way to get a contractor’s super through is to follow the steps in this guide. When you record the pay, you might see a pop-up asking you to update the contractor’s details. If that appears, you can just click Record anyway and keep things moving. I know that’s not quite the smooth fix you were hoping for, but it has helped other users successfully process super payments for their contractors.
If it still doesn’t work, you can reach out to our team through the online support options on our website. They can give you a hand while you’re setting up the contractor.
Cheers,
Princess
Thank you Princess, but I have followed the guide and there appears to still be conflicts present when trying to submit. As SuFish said, there is an employment basis conflict which seems to indicate that Other (Not Reported) is not being accepted by the ATO. As also said, the only way for it to be accepted is to change the employment basis from Other to Labour Hire. This change puts Contractors into the STP loop on an employment basis which is incorrect - this was also said by SuFish.
I would like you to have another go at trying to submit Contractor Super using your Guide and setting Income Type as Labour Hire and Employment Basis Other (Not Reported). I have just tried this again with this result. Please look into this asap. Time is running out for us.
