does anyone know how i can contact someone in Australia - not a foreigner to talk to. i have had major issues for 3 weeks now and no one is fixing it.

Hi, Judyor

We hope you are doing great. We requested additional information to assist you further with your concern. However, we were not able to receive any response from you. With that, we will be closing this case. If you encounter any issues in the future that require assistance from us, don't hesitate to reach out or create a new post again.

Best regards,

Doreen