Double postings from Pay Super
I recently started to use Pay Super and unable to reconcile as there are 2 postings both are Withdraws: First one was generated when Pay Super is authorised, the posting with 'PS' reference. and t...
Forum Discussion
Hi Susan_2015,
This might be related to the linked account for Pay Super. It's possible that the account is set to an electronic clearing account, which could cause this issue. There should be no EFT (Electronic Funds Transfer) appearing on the MYOB side; only the Pay Super reference should be visible. The EFT will only appear if an electronic payment is downloaded from the bank file.
For further assistance, I recommend reaching out to our support team. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
Regards,
Earl
