Employee Onboarding using same Email Address
Hi, I am trying to onboard a new staff member that has been engaged through an employment agency who are also assisting their candidate fill out their onboarding paperwork due to literacy issues....
Forum Discussion
Hi Aiw.
The Employee Self Onboarding functionality requires a unique email address as technically, it's meant to be sent directly to the employee and it stores on record that email as the employees email. It also attaches the benefits invite, if any, to that email address.
I understand the scenario you are working through. The best approach would be to use the employees email address and then they open it while at the agency, or jump on a call with the agency and forwar them the email with the link and walk through the questions together.
If netiher of these is possible, many email systems support using a "+text" suffix to an email address and still route it to the same place. An example of what I mean is where the standard email address is "person@example.com", you could try "person+john@example.com" or "person+othertext@example.com". You could give that a try and see if the agency is able to receive the email?
Let us know how you go.
Regards
Itai
