Forum Discussion

Compa's avatar
Compa
Member
12 days ago

Employee problem uploading personal data

I sent the email to my employee to complete his information but when he gets to the tax part, the page is blank without uploading anything.
Doreen_P's avatar
Doreen_P
MYOB Moderator
12 days ago

Hi Compa,

 

That’s not how the onboarding screen’s meant to behave. Best move is to contact our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account. This way, they can check why the tax section is loading blank and help get it working again so your employee can finish their details.

 

Cheers,

Doreen

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