Forum Discussion

GCI's avatar
GCI
Experienced Cover User
3 years ago

Employee Self-Onboarding - not working

Good morning, we are suddenly having issues with the employee self-onboarding process.  We used it a few times a couple of weeks ago to test it out but now we are unable to sent the the email?  I hav...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi GCI, 

     

    Thanks for your post. The message you've received indicates that you need to upgrade your file to the latest version before sending the invite, once upgraded this should work. 

     

    Do let me know how you go. 

Melisa_D's avatar
Melisa_D
Former Staff

Hi GCI, 

 

Thanks for your post. The message you've received indicates that you need to upgrade your file to the latest version before sending the invite, once upgraded this should work. 

 

Do let me know how you go. 

GCI's avatar
GCI
Experienced Cover User
3 years ago

All good now Melissa thank you.

 

 

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