since my meessage above I have googled this process and it says to void the paycheque - not once have I been advised of that step - will see if that works now.
Hi jdillon
Thanks for your post. Remove the termination date for that employee and make their card active. Then process a $0 pay with the payment date as 30 June. Wait until that report has been accepted and then recheck the Employee summary report.
If the YTD amounts are correct you can re-enter the termination date and make the card inactive.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
I have redone a zero payrun for the employee who ceased working for us in October last year. I just wanted to check I am doing this correctly as there is no record for any of the zero payrund I have done for this employee. I went into payroll after reactivating the employee selected said employee, put in the 30/06/2022 as payment date, I clicked on the blue arrow to edit the pay run to zero but it would not run it said "paycheque has a zero net opay, click ok if you want to void this paycheque" so I cancel and go back to the payrun screen and deselect employee and run but then no recording - this is very confusing - I would really prefer to speak to somebody - this is my third day trying to get this.
