Forum Discussion

Cover User

5 years ago

Entitlement Balance Rollover to new pay year 2020/2021

Hi I need to process a annual leave pay today and there are no entitlement balances in the entry screen. It shows on my entitlement Balance report excisitng hours but I noticed that opening bala...

leave

Payroll

Steven_M
5 years ago
Hi Everyone

Thank you for patience

As has been indicated, we are aware of the warning message that is appearing when processing the pays that relates to the leave entitlements. This is caused by the end of year sequence of events. Processing your first pay in the new year should roll over those hours as intended. Clients are encouraged to ignore that message.

Check out Leave entitlement warning message when processing pays in AccountRight 2020.2 for more information.

Brian_MDairies

Experienced Cover User

5 years ago

Hi,

Also experiencing the same problem - we are running a server version of 2020.2

Brian

IzabelaMol
Cover User
5 years ago
there is a patch to fix 2020.2 so update to 2020.2.2 but that still not fixing the 0 entitlements balance.
i have the same problem as others.
cheers
- Steven_M
  Former Staff
  5 years ago
  Hi Everyone
  
  For clients that are encountering a negative value leave prompt with processing their first pays in the new payroll year, we do recommend checking out Leave entitlement warning message when processing pays in AccountRight 2020.2 for more information.
  - BWM20
    5 years ago
    I finally processed today's payroll as normal, ignoring the error message. Eventually the entitlement's closing balance looks correct.
    
    However, there is still a problem:
    My Entitlement's Opening Balance (Balance Adjustment) is actually the Closing Balance of FY2018.
    The "Carry Over" is the total Net Balance of FY19 and FY20.
    The "Year-to-Date" is the entitlement's net balance of today's payroll.
    
    How to fix so my Entitlement's Opening Balance is the Closing Balance of FY2020 Entitlements ?