Forum Discussion
Sam_R
Former Staff
Hi Laura85,
Thank you for your post.
I would generally refer to the card file balance for the accurate figures, however, when you are running the entitlement balance report, are you running this YTD?
Laura85
3 years agoTrusted Cover User
The problem arose from re-activation of an employee - had to get my file fixed by the MYOB Support. Known issue apparently.