Forum Discussion
Hi Paula3
Thanks for your post.
This generally indicates that the issue is being caused by ATO reporting categories that have not been assigned correctly or by payroll categories that have exempted from PAYG Withholding in error. Follow these steps to find and fix the issues:
- Check that the correct ATO reporting category has been assigned. Change the ATO reporting category as required.
- Check if the payroll category has been ticked exempt from PAYG in error (Payroll Categories>>open the category>>click on the Exempt button). Untick PAYG Withholding and click Ok.
- Once you have made the necessary changes to the payroll category, send an update event to update STP.
Let me know how you get on with this!
- Paula33 years agoContributing User
Helo,
Thanks for your reply.
1. I have checked the ATO reporting categories and I think they are correct. I have attached an screenshot for your review.
2. I can't check the Exempt button as you mentioned in the point no.2 because it's disabled.
Do you know what else it could be. The diference from the Year to date verification report and the payroll summary is the salary sacrifice. only one employee does salary sacrifice.
What else should i check?
Please, see attached screenshots.
Thank you so much for your help.
Paula.
- Paula33 years agoContributing User
Hi Yanike,
Could you please give me advice about this issue?
thank you.
Paula
- Yanike_S3 years agoMYOB Staff
Hi Paula3
Thanks for the screenshots. I can see you have added a screenshot of the Reconciliation to Payroll section. This does not go to the ATO. Please check if the Gross Payments in the Summary of Payments for the employee is correct. If yes then you don't have to do anything.
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