Is this a fix to this issue?
The EOFY finalisation gross does not match for terminated employees. It's ignoring leave and bonuses etc given to terminated employees prior to their termination.
The individual summary reports are correct (via the 3 dots).
It's the STP screen that shows a summary of all gross YTD and gross total that is incorrect.
Thanks for the post by everyone.
I solved this by 'undo' terminated employee in reporting centre and removed termination date in employee record and redid the termination. This changed the Gross to what it should be.
Have no idea why this happened but it is solved for me
Pam Alexander
Pam,
You are a legend!
Thank you so much. It worked!!!
Thanks Pam! Worked for me too :smileyvery-happy:
Hi Pam, thanks for this, it didn't work for me? the terminated staff is not showing their base salary on the summary of payments?
Not sure what is going on there - so your Payroll Register detail report does or does not show YTD total for employee. This report for me was correct but the Gross YTD in Reporting Centre EOFY finalisation tab did not show 'Gross YTD ($)' for terminated employee with all components to then total with all employees to 'Gross payments YTD' in top right hand corner under number of Employees.
This should balance except for allowances.
I managed to fix the problems with the terminated employees. Now I have problems with annual leave and overtime not being included in gross payments YTD.
As you can see on the attachment, the leave appears on the employee's summary of payment but is not included in the EOY finalisation report.
OMG Pam, thanks so much! This fix worked for me, you are a legend!! :)
Thank you Pam this worked for me. Thanks heaps for posting your solution :)
I also tried undoing the termination but it did not work gross wages not showing for that employee.
I also raised a case with support a week ago, and have had no response yet.
