ETP amounts not showing in STP report
Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned ...
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Attached is what my accountant done to fix my issue. I had the wrong tax category. Not sure if this is the exact same problems you are all having but it fixed mine and now i match with the STP verification report.
Thanks for that, and for all others that commented.
It helped a bit but I haven't solved the problem. Unfortunately my case is a bit different - this termination payment happened before we moved to MYOB, so I cannot reverse/re-do any pay because there is no pay to reverse.
I have tried again with a new pay putting zero amount, but before doing that, I changed the ETP Tax to $1, then changed the ETP Benefit type to O, then put back $0 into ETP Tax value. I submitted - what it did is, I could see the ETP amounts coming up in the STP report for the employee, but the issue is that they come up as zero amounts
