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KDECI's avatar
2 years ago
Solved

GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

Hi,   Is there any fix for this error yet?   The first solution was to send and have the ATO accept with errors. This is fine except that the prefilled amounts from STP to BAS is incorrect. I as...
  • KDECI's avatar
    2 years ago

    I have found the error!!!

     

    After reading a Xero post, it gave me a clue.

     

    From the previous STP set up the deduction was PAYG Exempt and so was the payment amount. When I turned off PAYG exemption for the gross amount, and ran an update event, it has all corrected on the STP reports.

     

    So relieved!

     

    Hope this can help someone else.