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KDECI's avatar
KDECI
12 months ago

GrossAmount Error: The derived aggregated gross YTD amount must not be a negative amount (ATO error code: CMN.ATO.PAYEVNTEMP.000389)

Hi,   Is there any fix for this error yet?   The first solution was to send and have the ATO accept with errors. This is fine except that the prefilled amounts from STP to BAS is incorrect. I as...
KDECI's avatar
KDECI

I have found the error!!!

 

After reading a Xero post, it gave me a clue.

 

From the previous STP set up the deduction was PAYG Exempt and so was the payment amount. When I turned off PAYG exemption for the gross amount, and ran an update event, it has all corrected on the STP reports.

 

So relieved!

 

Hope this can help someone else.

Doreen_P's avatar
Doreen_P
MYOB Moderator
12 months ago

Hi, KDECI 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We're glad to hear that the issue has been resolved. Please feel free to create a post again if you encounter any issues. We are happy to assist.

 

Best regards,

Doreen

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