Forum Discussion

lyndell's avatar
lyndell
Contributing Cover User
6 months ago

Hourly Rate

Why is my staffs hourly rate calculating incorrectly???? Should be Gross $2,412.48 using $43.08 per hour  but showing $2,299.22 which is $41.0575 per hour  I have to manually change it it ...
lyndell's avatar
lyndell
Contributing Cover User
6 months ago

Thankyou Doreen

 

I checked all payroll details, and none have had the automatically adjust base hourly or salary details ticked.

I Just completed a payroll on Tuesday, and it happened again just to the one employee. 

Lyndell 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hi Lyndell,

     

    You're welcome! There must be something going on why hourly rates are calculating incorrectly, and this may require more investigation. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first with our virtual assistant, MOCA, through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

     

    Best regards,

    Doreen

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