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rajsura's avatar
rajsura
Member
2 years ago

Issue with Payroll

Hi!   I am using MYOB AcountRight 2023.4   When I hit the record button in 'Process Payroll' it appears to be processing to the STP stage but then it just says $0.00 values for all payments.  tra...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi rajsura 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

When you click on record button from the pay run that you are processing then you reached the window of "Process Payments", if it shows zero there for the three payment method such as Cheques Recorded, Electronic Payments Recorded and Cash Payments Recorded. I highly suggest to check the previous where you can edit the wages of the employees making sure that there is a value for their net pay. 

 

Please let me know how it goes.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen

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