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Hi Sue_Tayler,
Thanks for your post and welcome here to the Community Forum. We appreciate you notifying us about your concern. We are sorry that you are having difficulties getting in touch with our Live Chat team. We will make sure to communicate your feedback to the team. We thank you for your patience and understanding during these times.
Meanwhile, if you are facing any specific issues that you need help with, may I please request you to share the issue you are having, we will be more than happy to help in resolving your concern.
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Cheers,
Leneth
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