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Tjaltjraak1's avatar
Tjaltjraak1
Experienced User
4 years ago
Solved

Multiple timesheet users. Corrections not flowing through to other users and payroll.

I wonder if anyone else has this problem.  Our payroll administrator enters the timesheets of our employees in MYOB Accountright each payday and I review the timesheets in MYOB and make corrections a...
  • SamaraM's avatar
    SamaraM
    4 years ago

    Hi Tjaltjraak1 

     

    Thank you for your post. The answer is a bit complicated so it is a yes and no at the same time. 

     

    When you update the timesheets it will show on AccountRight, however if the workflow is; your payroll administrator starts a pay run, you edit the timesheets, then they continue a saved payrun it will not refresh the new information.

     

    Can you check if your payroll administrator are starting a new payrun after you made the timesheet changes?

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff
4 years ago

Hi Tjaltjraak1 

 

Thank you for your post. The answer is a bit complicated so it is a yes and no at the same time. 

 

When you update the timesheets it will show on AccountRight, however if the workflow is; your payroll administrator starts a pay run, you edit the timesheets, then they continue a saved payrun it will not refresh the new information.

 

Can you check if your payroll administrator are starting a new payrun after you made the timesheet changes?

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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