Forum Discussion

BalmoralPnC's avatar
BalmoralPnC
Experienced User
2 months ago

Myob Team

Hello We've been using Myob Team app and Kiosk for staff to sign in on an ipad.   I am getting an error message when trying to log timesheets "A problem occured attemptin to load MYOB Team. Please...
BalmoralPnC's avatar
BalmoralPnC
Experienced User

Hello Doreen, It is  not letting me re-create locations to enable timesheets via Kiosk.  How can I fix this please?

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi BalmoralPnC,

If you are still experiencing issues, I would suggest trying to reinstall the program or installing it on a different device to see if this resolves the problem. If the issue persists, you can contact our support team for more help. The best ways to contact them are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

  • BalmoralPnC's avatar
    BalmoralPnC
    Experienced User
    2 months ago

    Thanks Earl - I've logged a support request as well as a support session as no luck sofar.

     

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