2 years ago
MYOB Teams Kiosk
Hi Has anyone else had an issue changing MYOB Teams. I had it all set up ready to go and also had the kiosk up and running. It was working however didnt seem to be sending the information to adm...
Hi JohnMCQ
Welcome to the Community Forum. When the system is checking your credentials when you log in to MYOB Team on the web browser - it will check if you are a user on the file.
However, when you log in on the MYOB Team app - it checks if you have been added as an employee to a location.
I recommend opening the admin portal on the browser and checking if your email address is listed correctly against your name, and if you have been added to the location as either an approver or an employee.
After doing that you should now be able to log in on the app.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Samara
Its still not really working, I have been into the admin portal and checked. Everyone is listed as an employee and I can go in and edit but it does not let me change anything to approving manager. The only time I saw these details and was able to edit them was the very initial set up of Teams. I set myself as approving manager and all I wanted to do was to change the timesheet status to clock in/clock out. It seems every time you want to make a change you need to basically start again?
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