MYOB Teams Kiosk
Hi Has anyone else had an issue changing MYOB Teams. I had it all set up ready to go and also had the kiosk up and running. It was working however didnt seem to be sending the information to adm...
Forum Discussion
Hi JohnMCQ
Welcome to the Community Forum. When the system is checking your credentials when you log in to MYOB Team on the web browser - it will check if you are a user on the file.
However, when you log in on the MYOB Team app - it checks if you have been added as an employee to a location.
I recommend opening the admin portal on the browser and checking if your email address is listed correctly against your name, and if you have been added to the location as either an approver or an employee.
After doing that you should now be able to log in on the app.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Ok so I managed to get it set up again , I have made myself approving manager, and the employees are on there ( one extra that I can't delete!) but now when I log into kiosk it only displays myself as the only person available to clock in
Hi JohnMCQ
Sorry for the delay in response. When you open the location on your browser, are the employees sitting under your name as the approving manager?
Could you reply with a screenshot of the screen with the location open where it shows the time capture type on the left side and employees and managers on the right as well as what you are seeing when you log in to the kiosk app?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
