MYOB teams payroll error
Dear Support I have been coming across a problem with payroll for a few weeks and I am wanting to bring it to your attention to see if there is a solution. When I am processing the employees payrol...
Forum Discussion
Hi there
I have had no response to my previous post re: the MYOB payroll error.
It is still occurring.
Thanks
Julie
Please note I am still having the same problem.
The suggestion was to remove the hours in the standard hours of the Employee Card Payroll Details, however MYOB does not allow me to have a zero value in this field.
Kind regards
Julie
Hi Julie19,
For the 'Hours must be greater than zero' error, It sounds like you're removing the hours from the incorrect field - the 'Hours in a pay cycle' field. Please ensure that a value above 1 remains in this field or else you will continue to receive that error.
As Cloud_Mind has advised above, you would be reducing the hours to zero in the hours & amounts columns against each relevant payroll category (as selected in Cloud_Mind's screenshots).
If you have any further trouble with this, please do reach out.
