Forum Discussion

V1cki1C's avatar
V1cki1C
Member
4 months ago

Non resident payroll setup (no STP reporting)

We have an employee who lives and works overseas and is NOT AU resident for tax purposes.  The ATO have confirmed that we should not be withholding PAYG and SG does not apply. I want to pay this emp...
Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi V1cki1C, 

 

Thanks for running me through the situation. Since that employee’s overseas, they’ll need to be set up a bit differently so their pay runs don’t get sent to the ATO.

Quick fix: open their employee card, select “Save and request employee details”, then switch the Employment basis to “Other (not reported)”. 

 

Regards,

Genreve 

  • V1cki1C's avatar
    V1cki1C
    Member
    4 months ago

    Thanks Genreve

     

    I've already done that & the employment basis is showing as other (no reported) but I'm still getting the error message. 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      4 months ago

      Hi V1cki1C, 

       

      Thanks for checking in. If the pay run is set to Other (not reported), it should go through without any errors, and you should see an option to skip the declaration. To be safe, try running that employee’s pay run on its own, separate from the others. If the error sticks around, give our support team a shout and we’ll take a closer look.

       

      Regards,
      Genreve 

      • V1cki1C's avatar
        V1cki1C
        Member
        4 months ago

        Yes, I've tried as a separate run and its still giving me the error message.  Will refer to support team

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.