Forum Discussion
Isaiah_C
5 months agoMYOB Moderator
Hi GORRE,
Payroll reversals and the ATO can definitely get a bit messy, so you're not alone there. Normally if the reversal wasn't declared, sending an update event would tidy things up nicely. But since things have doubled instead, the best next step is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. Our support team can dig into STP history and help straighten it all out so everything matches what the ATO should see.
Regards,
Sai
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