Forum Discussion
Still trying to sign up to pay ? Any suggestions
Hi Vicki, back when I signed up you had to be an online administrator to do so. Although I think that may have changed now but perhaps check if you are an online admin? then they send a 0.01c test transaction to your bank that you have set for the direct debit and when that goes through you get an email then it is all finalised. You also need to be a signatory on the bank account that you are authorising for the direct debits to be deducted from when you pay the super. Check you are a signatory with the bank too.
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