Payday Super - Confirmation Email
We have just started using payday super and put in the same phone number when setting up this in MYOB as we use for logging into MYOB. We keep getting a message "that we need to verify you mobile nu...
Forum Discussion
Have you had any luck? We are having the exact same issue with our client.
Hi HMoore,
Sorry to hear you’re running into the exact same issue. A couple of cozy checks are worth trying first:
- Make sure the time and date settings on your phone are set to automatic.
- Double-check that your mobile number is entered in the correct format, including the country code.
- If your number is currently saved starting with 0 and it’s still not working, try changing it to +61 instead.
If the confirmation still hasn’t come through after that, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look.
Cheers,
Doreen
