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Hi robynh1,
I'm sorry to hear that both STP reports have been rejected. If no error code is showing, please check the contractor’s employee card, particularly the Income type and Employment basis fields. If the contractor is only receiving super, please confirm with your accountant or the ATO whether they need to be reported through STP. If they don’t, they can remain set as Other – not reportable and shouldn’t be included in future STP pay runs. If they do need to be reported through STP, the employment details will need to use the correct reportable options before resending the STP update event.
You can also check the steps here: Fix rejected reports in Single Touch Payroll
Regards,
Sai
- robynh16 days agoMember
Thank you Isaiah
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