Forum Discussion

lanalisitsyna's avatar
lanalisitsyna
Member
1 month ago

Payday super in MYOB AccountRight

We tested paying super in MYOB AccountRight. The payment was sent from the bank on the same day we authorised it in MYOB. We matched the payment in the bank in MYOB. But the status in Manage Payments...
sfi's avatar
sfi
Cover User
1 month ago

Hi Earl,

I have also tested our superannuation payment today, and it is currently showing a status of “Processing Payment”.

 

Regards, Jessica

SFI Global P/L

 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi sfi,

     

    If it's showing as "Processing Payment", that's totally normal. Super payments can take up to 10 business days to fully process and clear through the system. If it's still sitting in that status after the 10 business days, best to flick an email over to our Pay Super team at paysuper@myob.com and they'll be able to dig into it for you.

     

    Regards,

    Sai 

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