Payday Super, New Employees
Hi Everyone, When onboarding new employees who don't have an existing super fund, we set them up with our default fund. Previously, when using our clearing house, we were able to leave the membersh...
Forum Discussion
Hi A-E,
With Payday Super, it’s safer not to rely on leaving the member number blank unless the fund has confirmed they accept that in their setup rules. Many funds now expect a member number before they’ll process contributions. Best practice is to set them up with your default fund using all the details you have (name, DOB, TFN, address). As for retrieving membership number, there isn’t a built-in “auto-fetch member number” feature, so confirming it with the fund is still the way to go.
Cheers,
Doreen
