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karinaM1's avatar
karinaM1
Member
2 months ago

Payday super

I am trying to set up payday super. I am not getting the option to "sign up to pay super" . I am logged in as administrator .  
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hey karinaM1,

 

Nice spot picking up that the Sign up to Pay Super button isn’t showing even though you’re logged in as an administrator. There are a couple of quick checks that usually sort this out:

 

  • Make sure your company file is online, not just local
  • Open the file in browser and go to Payroll > Super payments to look for the sign up option there
  • Confirm you are signed in as the online file owner and bank signatory aside from administrator, as Pay Super needs that access level

You can also follow the full steps here: Sign up for Pay Super. If you’ve run through those and the button still won’t appear, our team can check what’s blocking it. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.

 

Cheers,

Doreen

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